Letter from Jordan J. Elliott, Chief Executive Officer, Qont

To our customers,

Thank you for your trust and for the steady feedback that helps us shape the work. Qont exists to deliver Portable Risk Intelligence, so sound judgment is with you wherever you are, behaves consistently across devices, and respects the choices you make. My focus remains the same: keep the product strong under real pressure, keep privacy as a default posture, and keep the experience clear enough that the next step is obvious.

Performance improvements have centered on the foundation you rarely see but always feel. By tightening how signals become decisions, arranging steps with greater care, and tuning inputs to reduce noise, the product now moves with a more consistent pace that holds when workloads rise. The goal is a product that opens quickly, stays composed through the day, and delivers answers that make sense in context.

Privacy is built into how we design, review, and ship. We collect less when less is enough, state plainly what is held and why, and provide direct controls to change that stance, including simple deletion and retention instructions. Security checks and reporting sit close at hand so they are available when they matter, and if a control cannot be explained in clear language, it does not ship.

Experience is where the work becomes visible. We removed steps that did not earn their place, brought related settings together so decisions live where you expect them, and used plain language so the path from intent to outcome is shorter. Purchasing is clearer without adding complexity, and support is easier to reach; when you ask for help, you speak with someone who can resolve the issue or bring in the person who can, and the answer arrives in straightforward terms. The aim is a product that explains itself and stays out of your way.

I hold the team to a simple standard: do the work well and show care in the details. Portable Risk Intelligence should feel dependable and discreet, giving you control without asking for attention. We will keep listening and keep earning your trust one release at a time.

Thank you for being with us.

With respect,

Jordan J. Elliott

Chief Executive Officer, Qont