Set Up Assistance

Set Up With Confidence

Set Up Assistance is Qont’s guided onboarding service for every product we offer. It is designed to give new users a clear and secure start, whether they are activating a cloud service, installing a PRI model, or joining one of our programs. The aim is simple. Provide a specialist who can walk a user through the essentials, confirm correct configuration, and ensure the system is ready for real use. It removes uncertainty and gives a strong first step into Portable Risk Intelligence.

How it works

Set Up Assistance connects each customer with a Qont specialist through a scheduled session. The specialist handles verification, explains the product, confirms requirements, and walks the user through the exact steps needed to get the system running properly. This is a structured and secure process. The goal is clarity, not speed, so every user starts with correct configuration and accurate expectations.

What we cover

Set Up Assistance applies to every supported Qont service and product. This includes cloud accounts, PRI engines, programs, consoles, and any platform that requires a first-time setup. The specialist ensures that activation, linking, access, or installation is done correctly. Users can ask questions throughout the session and are guided through the parts that matter most for safe and reliable operation.

Why this matters

First use is the most important moment in any system. A correct start prevents configuration issues, removes confusion, and establishes trust. Our specialists follow strict processes that match Qont’s security and privacy principles. Every setup session protects the user’s environment and prepares them for independent and confident use of Portable Risk Intelligence.

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