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Eligibility
This service is for Qont Portable Risk Intelligence systems purchased directly from Qont on qont.net or at Qont hubs. You will need your Qont account email and proof of purchase. Products acquired from other providers are not eligible.
What we fix
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Setup and first use
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Updates and version issues
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Performance and crashes
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Sync, settings, and permissions
If your issue needs a different path, we will guide you.
How it works
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Tell us what is happening.
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Pick a time for a remote session.
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Join a secure session with a specialist.
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We diagnose, repair, and test with you.
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Receive a short summary and next steps.
Pricing and terms
Fees may apply and are shown before you confirm. Some repairs may require extra time or a follow up. Service is subject to the T&Cs.
If we cannot fix it
When a software repair cannot be completed after our session, we may offer a discount toward another or upgraded model. This is decided case by case. Eligibility, discount level, and regions vary. Details are shown before you choose.
Availability
Remote repairs are available worldwide. Hours and language options can vary by region.
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